DES-2 V3Portal
Scenario
PSQ
Entry
BranchEmail funnel →
POT fee
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Marketing reference - not a portal surface

The post-PSQ email funnel (figma 2.png). Included only as labeled context for the in-portal PSQ work, pending the lead’s confirmation that the logged-out / email path is in scope this round. These are emails, not screens in the patient portal.

Post-PSQ email funnel

Triggered by a lead-gate submission (the logged-out PSQ branch). Five emails nurture the lead toward purchase; the patient can purchase at any point, which exits the sequence.

Lead gate submission

Email 1 · Your protocol is ready

Immediate

Results recap + primary CTA to view the protocol.

Email 2 · Why [compound] for your goals

Day 2

Educational: the science behind the foundation recommendation.

Email 3 · Questions before you start?

Day 5

Objection handling: address common hesitations.

Email 4 · Your program is waiting

Day 10

Reminder: the saved program is still available.

Email 5 · Still thinking it over?

Day 21

Final nudge before the sequence ends.

Purchase at any point

A purchase during the sequence exits the funnel.

Email about other products?

Open question in the handoff - cross-sell after the core sequence is unconfirmed.